Thank you for calling The Health Scout. This is on a recorded line. Am I speaking with ?
IF YES: Thank you for returning our call. We were trying to reach you because of the information you requested online about Medicare insurance options. We were calling to see if we can possibly increase your benefits and save you money! Just to confirm, do you currently have Medicare Parts A and B?
Are you in the process of enrolling for parts A & B?
Down Sell Offer-FE
Qualifying Questions
• Are you between the ages of 50 and 79 years old?
IF YES: Ok, Great! Are you interested in making sure you are getting the best coverage for the best possible price, and in making sure you have enough coverage?
IF NO: Ok, Great! Are you interested in getting information about life insurance options to ensure that if something happens to you, your loved ones will be taken care of financially with the best coverage for the best possible price?
• Do you currently have an active final expense life insurance policy?
IF QUALIFIED: Great! You may qualify for a life insurance that guarantees payment of a stated death benefit if the covered person passed away on a specified term. Upon death, the significant benefit can replace lost income, pay for funeral cost, etc. I will transfer you now to a licensed agent in your state so you can hear your options, okay? MUST BE YES
Thank you for answering my questions. We are almost done here. For our licensed agent to further assist you, I just need to confirm some information.
1. I have your full name as , is that correct? 2. You currently live in the state of Wyoming, is that correct? 3. And the best phone number to reach you is , is that correct?
Medical Alert Budget
A medical alert system can keep you and your loved ones safe and secure in the event of an emergency, allowing you to maintain your independence and quality of life. There are no long-term contracts, no activation fees, equipment is included, and the service plan is only about $40 per month. Would that be within your budget?
Pharmacy Survey
Do you have Medicare?
IF YES: You may qualify for extra pharmacy benefits like free home delivery, time-of-day packaging, automatic refills and zero co-payments. Do you take 6 or more prescription medications? IF YES: Great! Someone from ExactCare Pharmacy will call you back to tell you more about what you qualify for, okay?
Hand-Off
Transfer FE Downsell: 6626321190
I have here interested to hear options for a term life product with coverage between $5000 & 50000. He is from the state of Wyoming. His phone # is . Can you take the call?
IF YES: Thank you both. I will disconnect from the call now.
It’s a good idea to check your Medicare insurance regularly to make sure you’re getting all the benefits you’re entitled to at the lowest cost. There may be plans that can help pay for co-pays and deductibles not covered by Medicare and you may be eligible for extra benefits like dental, vision, hearing and prescription drug coverage – at no additional cost beyond the Medicare Part B premium you pay now!
We can provide you with a free, no obligation-consult from a licensed insurance agent in your state to determine if you’re getting the best benefits at the lowest cost. It would just take a few minutes and I can transfer you to a licensed agent now, okay?
Down Sell Offer-FE
Qualifying Questions
• Are you between the ages of 50 and 79 years old?
IF YES: Ok, Great! Are you interested in making sure you are getting the best coverage for the best possible price, and in making sure you have enough coverage?
IF NO: Ok, Great! Are you interested in getting information about life insurance options to ensure that if something happens to you, your loved ones will be taken care of financially with the best coverage for the best possible price?
• Do you currently have an active final expense life insurance policy?
IF QUALIFIED: Great! You may qualify for a life insurance that guarantees payment of a stated death benefit if the covered person passed away on a specified term. Upon death, the significant benefit can replace lost income, pay for funeral cost, etc. I will transfer you now to a licensed agent in your state so you can hear your options, okay? MUST BE YES
Thank you for answering my questions. We are almost done here. For our licensed agent to further assist you, I just need to confirm some information.
1. I have your full name as , is that correct? 2. You currently live in the state of Wyoming, is that correct? 3. And the best phone number to reach you is , is that correct?
Medical Alert Budget
A medical alert system can keep you and your loved ones safe and secure in the event of an emergency, allowing you to maintain your independence and quality of life. There are no long-term contracts, no activation fees, equipment is included, and the service plan is only about $40 per month. Would that be within your budget?
Pharmacy Survey
Do you have Medicare?
IF YES: You may qualify for extra pharmacy benefits like free home delivery, time-of-day packaging, automatic refills and zero co-payments. Do you take 6 or more prescription medications? IF YES: Great! Someone from ExactCare Pharmacy will call you back to tell you more about what you qualify for, okay?
Hand-Off
Transfer FE Downsell: 6626321190
I have here interested to hear options for a term life product with coverage between $5000 & 50000. He is from the state of Wyoming. His phone # is . Can you take the call?
IF YES: Thank you both. I will disconnect from the call now.
Great! I just need to quickly verify some information before I transfer you.
1. I have your full name as , is that correct? 2. And your address as , is that correct? 3. What is your date of birth? 4. I have your email address as , is that correct? 5. And the best phone number to reach you is , is that correct?
Pharmacy Survey
You may qualify for extra pharmacy benefits like free home delivery, time-of-day packaging, automatic refills and ZERO co-payments. Do you take 6 or more prescription medications? [Wait for Response]
IF YES: Great, someone from ExactCare Pharmacy will call you back to tell you more about what you qualify for, okay? [Wait for Response] IF NO: Skip to next question.
Medical Alert System
Are you at least 60 years old? [Wait for Response]
IF YES: A medical alert system can keep you and your loved ones safe and secure in the event of an emergency, allowing you to maintain your independence and quality of life. There are no long-term contracts, no activation fees, equipment is included, and the service plan is only about $40 per month. Would that be within your budget?
IF YES: Would you like to speak to a medical alert specialist who can tell you more about the product?
IF YES: Great, I will have someone from Seniors Life Safety ® call you back shortly.
Thank you so much. I’ll stay on the line with you and introduce you to the insurance agent who will be helping you. Please hold while I transfer you, OK?
Transfer Med Adv (Under 65): 2247029623
Hi! This is . I have on the line right now from the state of Wyoming interested in Medicare insurance options. Can you take the call?
IF YES: I will drop off the call now. Thank you both!
IF NO: Qualify for FE Downsell Offer
IF TRANSFER NOT ANSWERED: I’m sorry, it looks like all of the licensed agents in your state are busy helping other customers right now. I don’t want you to have to wait, so I can arrange for for us to call you back and get you connected with one of the licensed agents, OK?
IF YES: Okay, great! Please stand by for their call!
Responses
Doesn't Want to Provide Information
I understand your concern, but we do need just your basic information so we can start the process of getting the information you need when it comes to your insurance. All information is kept in a secured, encrypted database for your protection. - continue with script.
General Not Interested
I understand your hesitation. Our aim is to be able to provide you options to meet your unique needs and have one of licensed insurance agents in your state help you find high quality, value-oriented insurance quote or application. - continue with script.
Wants Information Sent Via Email
I understand your concern of wanting to read the information, but by speaking with one of the licensed agents in your state, you will get a personal consultation from experienced insurance agents who will take the time to find out what you want and need. Next, our reliable licensed insurance agents will do extensive research on insurance carriers and plans to find you the one that offers the right combination of benefits and affordability.
I Already Have an Existing Plan
That’s great! Every person is different, so you'll want to carefully research Medicare Advantage plan options in light of your specific health needs and budget. Keep in mind that plan costs, benefits, service areas, and provider networks may all change from year to year, so it's a good idea to review your coverage every year and make sure it's still a good fit for your situation. Taking the time to shop around and compare Medicare Advantage plan options in your area could save you money on out-of-pocket costs. You can find Medicare plan options based on location, insurance company, premium cost, and more. All of these information will be discussed in details by our licensed insurance agents at no cost to you.